Frequently Asked Questions

Are your candles pet-friendly?

Yes. Our candles are made with naturally derived, eco-friendly soy wax and clean-burning fragrances.
We use pure soybean wax with no paraffin, phthalates, parabens, petroleum products, or additives.
Our wicks are bleach-free cotton, which means a cooler burn, minimal soot, and a cleaner home for you and your pets.
Soy wax is one of the cleanest-burning, most renewable, and vegan-friendly options— It melts cooler, lasts longer, and produces far less soot than paraffin-based candles.

Artemis Smokey demanded the best, and we listened. 🐾

Do you offer local pickup?

If you're in Ottawa, yes! Pick up is available — your candle will be waiting, smelling incredible.

How many ounces are your candles?

Each candle is 10 oz, hand-poured in small batches, using natural waxes and clean fragrances in Ontario, Canada.

What is the burn time of your candles?

Our 10 oz candles burn for about 50 hours, filling your space with the exact mood your chosen scent was made for.

How can I make my candle last the longest?

Great question — a well-loved candle is a long-lasting candle:

 • Trim the wick to ¼ inch before each burn.
• Let the wax melt to the edges on your first burn (no tunneling!).
Follow the instructions on the bottom of the candle.

Treat your candle gently and it will glow for you beautifully.

Do you accept returns?

Due to the nature of our products, we do not accept returns. However — if something isn’t right, reach out. We truly want you to love your experience, and we'll always make it right.

Why the name Artemis Smokey?

Our muse is our beloved cat, Artemis Smokey — mysterious, graceful, and a little bit magical. Her spirit of cozy comfort and moonlit charm inspires every candle we pour.